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DETALLE FLORAL is fully committed to secure the confidentiality and privacy of your personal information that will be shared with us on-line.  Kindly please review the following information, which clearly describes the handling of your personal data and please visit our website:


Terms of use and privacy policy

In accordance with Mexican Federal Law Regulations, regarding the protection and privacy of personal data and information, we are delighted to confirm that Detalle Floral complies with this policy, with the following address: 

In Puerto Vallarta and Riviera Nayarit: Lirios #859 Col. 5 de Diciembre. CP 48350 Puerto Vallarta, Jalisco. 
In Cancùn and Riviera Maya Monte Líbano Manzana 61 Lote 61 Bodega 19B C.P. 77536 Cancún, Quintana Roo


What kind of information we require?

Detalle Floral requests through the different areas of our webpage general and personal information, such as  name, address, date of birth, shopping list preferences, telephone number, email contact, if you are entitled to a company (or represent a company) legal information might be requested, etc.  In case you are shopping through a third-party we will fully commit with the same security regulations to protect their personal data and-or information.


How we use your information?

The personal information we require is solely for identification purposes, statistics information, administration, control, analysis, promote our services, to be contacted personally if needed either via email or by phone and to get and overall evaluation of our services.


We comply with the Mexican Law Regulations regarding the Privacy Policy Procedures.


Which are the security and control measures we apply?

DetalleFloral has strict control procedures, along with all the administration and high-end technology tools in order to protect your personal information, exactly the same procedures are requested to all our purveyors that are working with DetalleFloral. Even though DetalleFloral makes all efforts to protect your personal data, we cannot guarantee the transmission of any information being done online.


Which is the responsible area to protect your personal data?

The area who will handle all your personal data, is our Guest`s Services Office.  Your personal information will be kept in a database which will include your complete profile.  You will be able to request any modification to your profile at anytime using the following email address:


Modification to our Privacy Notice Agreement

In case the privacy notice agreement needs to be modified, we will inform you immediately via email or with a written letter being submitted into your registered address.  DetalleFloral cannot be held responsible in case you do not get this information due that the information provided was not accurate and-or it is incomplete.  However, any further modification can be obtained directly at


Other norms or procedures to be applied

The laws and regulations in other countries might request different information.  However, DetalleFloral is considered a Mexican company which is completely regulated by the Mexican Federal Law Regulations.  Please consider that your personal data will be available in Mexico; once this information is entered into our website you agree completely within the terms and conditions of the Mexican Law Regulations related to the Mexican Federal Law (Articles 15 and 16).


DetalleFloral will need to comply with any Federal authorities if personal information is required to identify, to locate or for any legal purposes the authority might require.  Furthermore, DetalleFloral can conduct federal procedures in case their webpage or image could be damaged or suffer any negligence or abuse.  DetalleFloral could have access as a gesture of good will, acting with good faith, for any legal and/or administrative reasons, which we will need to maintain and develop our products and services.


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